Working across design, product, and clinical teams, I introduced a new dashboard to simplify care logistics and help patients feel more supported in-between therapy sessions.
These additions laid the foundation for more flexible, accessible patterns across the product.
I led the design of an updated v-bars experience, I delivered a new design that enhanced custom prompt visibility and encouraged multiple rounds of iterations to content and grammar.
Collaborating with Crescent’s Head of Design, I took on the challenge of reimagining their entire product experience through the design system.
Additionally, I partnered closely with the CEO and CTO to implement features around user roles, permissions, and financial controls.
As their first design partner, I worked alongside the founding team to turn this vision into a reality. Together, we developed over 50 product flows that now manage billions in tax credits.
Ro brought me on as the founding designer for their weight management program, tackling the unique challenge of designing a patient experience for GLP-1 medications (like Wegovy and Ozempic).
I led the research and design of their Cost Change Reports system, mapping a detailed journey of how items move through the supply chain and building a comprehensive dashboard to tackle inventory management tools, and a bulk editing system.
Partnering with Cash App’s Head of Investing Product, I took on the challenge of introducing investing capabilities to teens through family accounts. I developed flows for identity verification, parental controls, and approval system across banking and brokerage accounts.
I led the Messaging pillar as a Group Design, where I managed a diverse team of 12 design professionals across messaging and design systems. Leading a group that included design managers, product designers (from principal to early career)
I led the design vision and developed a cohesive strategy to pitch and secure buy-in for business profiles.Partnering with research and product to facilitate usability testing, quant research, and foundational research among both businesses and consumers.